Maintenance software for multi-location businesses: Stop being the one who calls the HVAC company at 9pm.

Fair question. The cost of your current setup is already there, it's just invisible — for example, a missed PM that turns into a $700 emergency call, or five hours a week of someone chasing contractors by phone. You pay per location, not per login — owners, managers, requesters and outside contractors are free on every plan, so adding people who report or approve work never grows your bill. Only in-house technicians are billed, at C$19 each per month on annual billing. Starter is C$29 per location per month on annual billing, with volume discounts as you add sites, and fleet vehicles are billed separately from C$7 per vehicle per month.

Your bill is the number of top-level locations (not sub-locations under them) times your plan's rate, plus any fleet vehicles. It's graduated, not a cliff: your first 5 locations bill at the full rate, your 6th through 20th at a lower rate, and so on — so adding one more location never makes your existing ones more expensive. Owners, managers, requesters and outside contractors are free on every plan. The only other charges are fleet vehicles and in-house technicians (C$19/month each on annual billing).

Prices are in Canadian dollars. Canadian customers pay CAD plus GST/HST/PST. US customers are billed in CAD too; your card converts at your bank's rate.

Spreadsheets are free until they're not. The real risk is the missed PM, the compliance audit you can't produce records for, or the one person who 'knows where everything is' leaving with it all in their head. We'll help you bring your asset list and PM schedules across so you're not starting from a blank page — setup usually takes days, not months.

We hear that a lot, and it's a real risk — but it usually comes from tools built for desk workers. Concoct was built for people in the field: a tech gets a notification, taps through, and updates the job from their phone. Outside contractors don't even need an account — they update the job from a link. And if app adoption is genuinely a dealbreaker, Concoct Managed takes it off the table entirely — your techs deal with us, and we handle the system side.

That's one of the most common things we hear — and it's almost always an implementation problem, not a software problem. If nobody's trained and the workflows aren't set up, the best tool in the world gathers dust. That's why every plan comes with help importing your locations and assets, and why Concoct Managed exists for teams who'd rather we just run it for them.

You shouldn't have to take our word for it. The price is public, the contractor link is something you can test yourself, and the demo runs on your own locations. Concoct is built in Canada, and you can export your data at any time, so there's no lock-in.

Security isn't optional with operational data. Every tenant's data is isolated at the database level with row-level security, all connections are encrypted, files sit in access-controlled storage, and we handle personal information as described in our privacy policy. We're happy to answer your IT team's questions directly. Ask us for our data processing terms.