FACILITIES & MAINTENANCE MANAGEMENT

You Run the Business. We'll Run the Maintenance.

Stop being the one who calls the HVAC company at 9pm. A real coordinator takes over the requests, the vendors, and the follow-ups — and keeps you in the loop without the phone tag. Or run it yourself on our platform. Either way, nothing falls through the cracks again.

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Concoct — Work Orders

Active Work Orders

12 open

HVAC Filter Replacement — Building A

Mike S.

Urgent

Quarterly Fire System Inspection

Sarah T.

Scheduled

Elevator Maintenance — Unit 3

John M.

In Progress

98.5%

Uptime

Open WOs

94%

PM Done

40%

Avg. cost reduction

500+

Facilities managed

99.9%

Platform uptime

24/7

Emergency support

Trusted by facilities teams managing

Retail & Convenience

Restaurants & Food Service

Commercial Real Estate

Hospitality

Schools & Education

Property Portfolios

Light Industrial

THE PROBLEM

Sound Familiar?

Most organizations are trapped in a cycle of reactive, costly, and disorganized maintenance. It doesn't have to be this way.

Always in Reactive Mode

Equipment breaks at the worst possible time. Your team is constantly firefighting instead of preventing problems before they occur.

Vendor Chaos

10+ contractors, no central visibility. Who's coming? Did they finish? What did it cost? Nobody knows.

Spreadsheet Overload

Work orders in Excel, assets in a notebook, warranties buried in email. Nothing connected, nothing real-time.

Costs Keep Rising

Reactive maintenance costs 3–5× more than planned. Every emergency call is money straight out of your budget.

THE SOLUTION

Two Ways We Solve Your Facility Problems

Whether you want to run your own operations or hand them off entirely, Concoct has a path built for you.

CMMS PLATFORM

Take Control with Concoct Software

For operations teams that want full visibility and control. Manage work orders, assets, vendors, and preventive maintenance from one intuitive platform.

Work order creation & tracking
Asset & equipment management
Preventive maintenance scheduling
Vendor & contractor portal
Real-time dashboards & reporting
Mobile-first for field technicians

Get Started

MANAGED SERVICES

We Become Your Facilities Department

Not a support upgrade — an operations takeover. A dedicated coordinator runs your maintenance program from inside the platform: triaging every request, dispatching the right vendor, and chasing the follow-ups so you don't have to. You keep authority over the big calls; we handle everything in between.

Daily triage of every incoming request
We dispatch your vendors and follow up until it's done
Weekly PM & vendor review, every Monday
Emergency response within 30 minutes
One clean report, delivered by the 5th each month
Clear decision authority — we act, you approve the big calls

Book a Consultation

PLATFORM FEATURES

Everything You Need to Run Smarter Facilities

WORK ORDER MANAGEMENT

From Creation to Completion — Nothing Slips

Create, assign, and track work orders with ease. Technicians get clear instructions, managers get real-time visibility, and every job has a complete audit trail.

Priority-based scheduling with drag-and-drop
Photo and document attachments
Automated notifications and escalations
Complete history and audit trail

Replace HVAC Filters — Building C

Assigned · Mike S.

Urgent

Quarterly Fire System Check

Assigned · Sarah T.

Scheduled

Parking Lot Lighting Repair

Assigned · John M.

In Review

Lobby Floor Maintenance

Assigned · Anna R.

Complete

248

Total Assets

98.5%

Avg. Uptime

Under Warranty

Due for Service

HVAC Unit — Rooftop A3QR #00423

Last service: 14 days ago · Next PM: Mar 30 · Warranty: Active

ASSET MANAGEMENT

Know the History of Every Asset

Build a complete maintenance record for every piece of equipment. Track costs, failures, and service history to make smarter repair-vs-replace decisions.

QR code scanning for instant asset lookup
Full service history and cost tracking
Warranty and lifecycle management
Failure trend analysis

PREVENTIVE MAINTENANCE

Stop Reacting. Start Preventing.

Schedule recurring tasks that extend equipment life, reduce emergency repairs, and keep you compliant — automatically.

Automated recurring schedules (daily/weekly/monthly)
Calendar view for workload balancing
PM completion tracking and compliance reports
Trigger-based tasks from meter readings

March — Scheduled PMs

HVAC Filter Change — All Units

Mar 25

✓ Done

Monthly Fire Extinguisher Check

Mar 28

Due Soon

Elevator Safety Inspection

Mar 31

Upcoming

Generator Load Test

Apr 2

Upcoming

Vendor Performance

3 Active

PeakCool HVAC Services

42 jobs · Rating: 98%

Preferred

ElectroFix Electrical

18 jobs · Rating: 94%

Approved

QuickPlumb Inc.

11 jobs · Rating: 87%

Probation

VENDOR PORTAL

One Place for All Your Contractors

Bring every external service provider into a single portal. Assign work, approve quotes, track compliance, and build a rated network that saves you time and money.

Vendor self-service portal and onboarding
Automated work order dispatching
Insurance and certificate tracking
Performance ratings and scorecards

HOW IT WORKS

Up and Running in Days, Not Months

Book a Discovery Call

We learn about your operations, assets, and pain points. No pressure — just a 30-minute conversation to see if we're the right fit.

We Configure Your Account

Our team sets up your assets, locations, and workflows. For Managed Services, we begin vendor sourcing and account setup in parallel.

Go Live with Confidence

Launch with a trained team and onboarded vendors. Results show within the first week. We stay with you every step of the way.

Start the Process — Book Your Call

CLIENT RESULTS

Trusted by Operations Teams Across Industries

“We run six convenience stores across the GTA, and I used to be the guy phoning the cooler tech at 11pm. A walk-in went down on a Sunday last month — the coordinator caught the alert, sent our usual vendor, and it was fixed before I'd finished my coffee. I found out from the report, not a panicked call.”

Raj Patel

Owner, 6-store convenience group, GTA

“We manage 14 commercial tenancies. What sold our owner was the Monday review — every filter change and fire inspection actually gets tracked. When the city asked for maintenance records during a lease audit, I exported two years of history in about ten minutes instead of digging through email.”

Marie Tremblay

Property Manager, Commercial portfolio, Montréal

“We're a three-location restaurant group and nobody here is a 'facilities person.' Concoct's managed service basically became our maintenance department. The hood-cleaning and grease-trap schedule used to live in my head — now it just happens, and I get one report at the start of the month.”

Daniel Okafor

General Manager, 3-location restaurant group, Ottawa

PRICING

Simple, Transparent Pricing

Per location and fleet pricing, not per-seat pricing. Choose the workflow depth you need, then scale cleanly as locations and vehicles grow.

STARTER

$19/location/mo CAD

Entry point for core maintenance workflows

For teams that want a practical starting point with core workflows and clean visibility.

Locations

300

Assets

PM schedules

100

Invoices

Work order management
Preventive maintenance scheduling
Asset and location tracking
Mobile workflows
No AI or vendor workflows

Get Started

Fleet billed separately at $3/vehicle/month CAD

We Run It For You

One service, sized to your operation. Our coordinators manage your maintenance program inside the platform — PMs, work orders, vendors, and reporting. You stay in the loop without doing any of the work.

What's included

Work order triage, assignment, and follow-up
Preventive maintenance scheduling and tracking
Vendor coordination — dispatching, follow-ups, and documentation
Monthly performance report delivered by the 5th
Regular check-in calls with your dedicated coordinator
Full platform access for your team
CMMS software included — no separate subscription
Pricing scaled to your number of locations and assets

CUSTOM PRICING

Tailored to your operation

Pricing is based on the number of locations, assets, and complexity of your maintenance program. We'll put together a plan in a free 30-minute call — no commitment, no pressure.

Single location or 50+ — we scale to fit
30-day cancellation notice, no lock-in
Platform access for your whole team included

Book a Free Consultation

Or email us at support@concoct.ca

Prefer to manage it yourself? View self-serve plans above.

READY TO GET STARTED?

Book Your Free 30-Minute Demo

See exactly how Concoct can reduce your maintenance costs and streamline operations. No sales pressure — just an honest walkthrough tailored to your needs.

Personalized walkthrough of the platform
Live Q&A with a facility management expert
ROI estimate based on your operation size
Same-day setup if you're ready to go

Or reach us directly:

support@concoct.ca

FAQ

Frequently Asked Questions

Fair question. The thing is, the cost of your current setup is already there, it's just invisible - a missed PM that turns into a $700 emergency call, or five hours a week of someone chasing contractors by phone. Our pricing is based on active locations and fleet, not seats, and most clients earn it back in the first month. Starter plans begin at $19/location/month CAD, with fleet billed separately at $3/vehicle/month, so you can prove the value before you scale up.

Spreadsheets are free until they're not. The real risk is the missed PM, the compliance audit you can't produce records for, or the one person who 'knows where everything is' leaving with it all in their head. We'll help you bring your asset list and PM schedules across so you're not starting from a blank page - most teams are up and running in a few days.

We hear that a lot, and it's a real risk - but it usually comes from tools built for desk workers. Ours was built for people in the field: a tech gets a notification, taps through, and closes the job in under a minute. And if app adoption is genuinely a dealbreaker, our managed service takes it off the table entirely - your techs deal with us, and we handle the system side.

That's one of the most common things we hear - and it's almost always an implementation problem, not a software problem. If nobody's trained and the workflows aren't set up, the best tool in the world gathers dust. That's why every paid plan includes hands-on onboarding, and why our managed service exists for teams who'd rather we just run it for them.

Totally fair to ask that of any vendor. We're a Canadian-built product made specifically for Canadian facility teams - not a VC-backed company burning cash to grow. Your data lives on AWS infrastructure (via Supabase) and you can export it anytime, so there's no lock-in. The best way to judge us is to start on an affordable Starter plan and see how we operate firsthand.

Security isn't optional with operational data. Every tenant's data is isolated at the database level with row-level security, all connections are encrypted, files sit in access-controlled storage, and we're built to PIPEDA standards for Canadian data handling. We're happy to send our data processing agreement and answer your IT team's questions directly.

You Run the Business. We'll Run the Maintenance.

Credit card required · Setup in days · Cancel anytime

Book Your Free 30-Minute Demo

See exactly how Concoct can reduce your maintenance costs and streamline operations. No sales pressure — just an honest walkthrough tailored to your needs.

Personalized walkthrough of the platform

Live Q&A with a facility management expert

ROI estimate based on your operation size

Same-day setup if you're ready to go